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Details

Short Title

Support of Authors and Publishers: M.3-1 A contact and advisory service is accessible via the website

Source Documnent

DINI Certificate for Open Access Publication Services 2019

Source Document Link

https://doi.org/10.18452/21759

Publishing Organisation

DINI Working Group "Electronic Publishing"

Date of Publication

2020-08-21

Topic

Capacity building/ incentivisation

Addressed Stakeholders

data service providers

Keywords

policy, reuse, access

Text

Contact options may include email addresses, phone numbers, etc. or contact forms on the web pages. It is not necessary to provide all of the above options, but at least one is mandatory. Primary-publication services, e.g. Open Access journals, using an institution’s infrastructure must differentiate between contact with the editorial team and contact for other areas of support.